Matt Bowen

Review of Branbury Apartments

Overpriced and poor management.

Overpriced and poor management.

Just one example. Our electronic key starts working intermittently, we put in a work order. three weeks later i cant get in to my apartment (at 2 in the morning on december 20th (its cold)) because it completely stops working... I calle dthe emergency maintenance and they told me to call the RA. I call the RA and he says its "not his problem" and told me not to call him back. Ended up having to crash at a friends place.

Our water heater went out... took a week for them to fix it
Flooding in the apartment... came that night, said they would fix it in the morning, didn't come back for 2 weeks after numerous phone calls and visits to the office.

They finally said they would give me a $50 dollar refund for all the problems (which didnt at all make up for everything) but it never came... i went to the office to ask them about it after i had moved and the manager said that the accountant had "deleted it from the system" and I couldn't get it. After lots of effort i did finally get it.

Parking is terrible and they oversell the permits so there are not enough spots at night.

I would recommend finding a different place to live. There are plenty of other options in Provo/Orem that are better for the price