Since I am pretty particular on exactly what I wan...

Since I am pretty particular on exactly what I want when it comes to cars, I special ordered a 2018 S5 from Audi Wilsonville so it would be exactly the way I wanted it. I cannot say in words how pleased I was with the whole process. Yes, there was a 4 month wait to have the car built and delivered from Germany, but it was so worth it.

Since this was a special ordered car, having a terrific dealer like Wilsonville Audi made all the difference. The sales staff and even Kevin, their general sales manager got to know me over the 4 month wait as I had a ton of questions about the order process and the car itself since this was going to be my first Audi. During the entire 4 months they were always available and easy to talk to about the order. They never made me feel like I was bothering them, even though at times I was worried I might be. They even took the time to take pictures of the car as it got off the truck so I could see it before they unwrapped the car for delivery (without me even asking).

When it came time to do all the paperwork on the car, Brad in finance took the time to explain the options available to us without being pushy about any of the products. He explained the benefits of each and let us pick and choose what would work best for us. That really made it nice since we have been at other dealers where the finance department really pushes their products.

At delivery Dave took the time to go over the car in detail, but tailored the delivery to my needs since I already know a little about the car. I was really impressed with that since rather than data dumping a ton of info about the car, he took the time to understand what areas I needed instruction and spent the time in those areas. Overall, I cannot think of one thing that really went wrong over the entire process. Since I have a feeling this will be our first of many Audi products to come, I am really glad we found such a great dealership to work with.