Brian Matiga

Review of Double Tree Rockville

Worst shuttle service ever. They dont run constant...

Worst shuttle service ever. They dont run constantly. Every other hotel with shuttle service I've ever used had shuttles than ran every 15 minutes to popular places...like a metro station. You need to let them know when you want to leave the hotel to get a ride to the metro station. Then it's a 15min wait for the driver to decide to leave. When coming back you have to make a call to the hotel letting them know you need a pick up. Then it's a 30 minute wait AFTER your phone call to get picked up. Its only an 11 minute drive from the hotel to the station.