Tracy Collins

Review of Hilton Garden Inn Emeryville

When I arrived they said my room was not ready and...

When I arrived they said my room was not ready and they did not know if it would be ready that day but it was not due to any fault of theirs. They worked hard to find me a room that I would be okay with and went out of their way to make me feel welcome. I downgraded my room and it worked out fine. The staff was very pleasant throughout our stay and I would definitely go back again.