My mum was due to see a dermatologist, the clinic ...

My mum was due to see a dermatologist, the clinic got cancelled and she was not notified. When she arrived with my father who had taken time off work they couldn't even work out what was happening.

Prior to this a couple of weeks ago she was prescribed some medication which she reacted to badly. She was then given some medication to counter act the reaction. Without having checked she was ok she received a phone call saying she was discharged. This is disgusting and she refused. Patient care nil, negligent and communication is shocking.