My experience with jayco on Saturday was far from ...

My experience with jayco on Saturday was far from pleasant. I went to see the boys in the accessories department. My intentions were to walk out of there with a set ot solar panels, solar control unit, two batteries, battery charge management unit, inverter hot water system and all the wiring to go with everything.

But that's where it all ended. Two guys standing behind the counter, a young man and an elderly gentleman. There was a couple of people before me so I just strolled through the shop a bit. The rest of the people were served and it was my turn, I was waiting for someone to come and ask if I needed a hand, but nobody made the effort. I walked up to the counter the shop assistants both looked like they were carrying the whole world on the shoulders and couldn't wait to get out of there.

I had just purchased a jayco Swan and wanted to asked them a couple of questions about the electrical side of the van. They were just standing there with a dumb look on there faces absolutely no knowledge of anything. Next question was if they could give me a hand on the items I was going to purchase and again both looked at me like I was asking for one of there kidneys.
Their response for every question was pretty much along the lines of "sorry can't help you with that" or "I don't know anything about that"

It's really sad that you walk in to the biggest caravan dealership/manufacturers store in Geelong and get absolutely no help from their staff what so ever. It's a jayco store and I was looking for add ons to go onto a jayco product and not one person in the shop knew anything.
It's no wonder everything is closing down in this town.
The customer service is rubbish and extremely disappointing. I will not be returning and making sure all my van buddies know about it.