Flag Waver

Review of Caring Hands Pet Clinic

I don't feel that my experience with this vet was ...

I don't feel that my experience with this vet was 5 star. I took my dog in to have his ears examined, scratching at ears, shaking head, ears felt warm and they did not even take his temperature and Dr. Sagartz did not examine his ears with an otoscope, just by sight said he had debris and that it was a mild infection and gave me an option of 2 ointments. I did not choose to take the ointments because I didn't feel that the exam was thorough nor did I think that I was educated enough to risk any adverse effects to my dog because in that exam, I didn't want to return for anything further. In response to my hesitancy about the ointments I was told that if we didn't take medications, we'd all be dead by 25, not reassuring or something that would instill my trust in his advice. My dog actually tried to snap at the vet and he's never done that which is reflective of how abrupt and cursorily I felt we were treated. Not a 5 star experience as these other reviews have posted.

I spoke to Rebecca when making my appointment and she seemed very friendly and caring over the phone. I wish my actual experience had been one of high quality and compassionate care. My dog who I care for and love very much is the one who really pays the price for his health and current well being.