I just stayed at the Monaco Hotel for three night ...

I just stayed at the Monaco Hotel for three night in D.C. The location is excellent but this time the front desk service is poor. After reading the other reviews I am not surprise. Two young ladies at the front desk on Tuesday, July 19th on the day shift could not tell me how to take the public transportation to Mt. Vernon and I had to go to the Visitor Center for the White House to get the direction. Maybe they should have training classes for the women/men that work the front desk on public transportation. The doormen and the housekeepers were wonderful and they worked very hard.