Never book with Mango cabs, if you want a pleasant...

Never book with Mango cabs, if you want a pleasant journey. Not professional.

We have booked a cab in advance for 03rd Nov 2016 5:00am from kazhakuttom to Thampanoor central railway station trivandrum. They have sent the confirmation message with driver s mobile number on 2nd Nov late night. I have called the driver @ 5, then mobile was ringing and there was no response. I have called the customer service and they informed that they will check and call me back soon. There was no response from the customer service guys/driver's number. Again I tried calling the drivers number and I was getting busy tone. It was 5.20 now (have to catch the train from Trivandrum @ 6.00) and we were not able to find an alternate option as it is early morning. I called the customer service center for one last time. This time service center guy has cooked up a story saying that cab met with an accident [also told that driver was out of reachable, Note: driver s number was ringing for me and it also gets busy in between].