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Genevieve Spivey

4 years ago

2.5 hours waiting and we learn that a minor's soci...

2.5 hours waiting and we learn that a minor's social security # on a 2015 tax form is not new enough documentation, it has to be last year's tax form. The people behind the first counter have limited understanding of the documentation requirements of counter #2 people, and limited concern when they make a mistake

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