grossly overcharged for the 3 days we stayed with ...

grossly overcharged for the 3 days we stayed with you from aug 30-sept2. at $600 per night we expected so much more.. every night the a/c would stop working; the shower pan would overflow on to the floor: $10 charge for nuts in little glass jars that should have been complimentary[that s the case in every other luxury hotel]. this is not a luxury hotel, you just charge like it is---we certainly get better value in a nice marriott hotel. i do have to compliment the courteous staff....they just seemed constrained as to what they could offer us in the way of compensation for the issues listed above.

4600