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Melanie Ketter

4 years ago

If i had to rate my overall experience i would giv...

If i had to rate my overall experience i would give it a 3.9 out of 5. The sales person was helpful and courteous. I purchased and floor model by choice. I was told my king size bed would be wrapped on saturday and was called on sunday by your shipping staff to see if i planned to pick up on sunday. I showed up on sunday after the call, a rainy day mind you, and my purchase was not wrapped as promised. I could have complained and waited but that would have been a waist of my time. The amount i paid could have been spent somewhere else. I think my purchase deserved at least some bubble wrap or shrink wrap to protect it as my souse and i moved it. I got the call which made me think my purchase was ready for pick-up.

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