brick langston

Review of EFG Companies

I was out of state when my rear end on my 2014 Ram...

I was out of state when my rear end on my 2014 Ram started a grinding noise; I immediately took my vehicle to a Dodge dealership where it was determined by a licensed ASE mechanic a drive pinion needed to be replaced [861.00]. I contacted EFG after I paid for the repairs expecting total/partial reimbursement. When I contacted EFG a rep said their adjuster would need to be called first before repairs could be made [LOL, how much time would that have taken?] and if the repairs were needed EFG would then send parts...TO A DEALERSHIP?! [LOL, how long would that take?] . I travel weekly, my vehicle needed immediate repair so I had it repaired. Needless to say my claim was denied...lesson learned. Like ALL insurance companies if there is a way not to pay they will find it.