Cassandra Eguiluz

Review of Kenworth Sales Company

Not very happy, as full disclosure was not given o...

Not very happy, as full disclosure was not given on the used truck we bought, also they didn't have necessary paperwork in which we had to chase. Stated that all the tires were virgin tires, yet 2 weeks later the front steer wheel had a huge missing chunk; called for the proof of warranty on the tires, no call back of course. (can you guess)??
I found it shady, also requested that they reimburse us for work on the truck, as it turned out to be they sold a truck that seems to be a lemon. Its not even stuff that is warranted, its electrical issues, and questions we asked the salesperson in regards to the hood; stated all is good, see the invoice on the work?
We have spent in excess of $15,000 more on top of a truck that costed $57,000! In close, it was only God that saved my husband from situations where he could have lost his life. I will never buy a truck from this place, again. What I can say is we were treated nicely, but extremely rushed to buy and leave. As you go along you learn, but we will be buying a new truck soon, and it will not be there for sure.