Nicole Black Review of Ferguson Management Company
The Ferguson Group completely mismanaged our renta...
The Ferguson Group completely mismanaged our rental home. When TFG began managing my home, the property was immaculate and top shape. Tenants did major damage and they signed off on the inspection, returning effectively all deposit money. There was easily $5k in damages, such as broken windows, gouged porcelain sink, and missing items, such as custom stainless steel grate from sink. The house was filthy, stickers were on doors and walls and ceilings from kids apparently, and the built-in cutting board still had meat crumbles and juice on it and pantry shelves were filthy and were broken off from sides and unusable without significant carpentry work. Disgusting as you can see in the photos! There was pet damage, though no pets were allowed. When the home didn t re-rent for several months despite below market price, I did my own inspection and was appalled to discover the pictured damage. I had friends try to schedule showings of the property and TFG wouldn t even return calls or would say they didn t have anyone available to show the property for two weeks out. No wonder it hadn t been rented out. They even had left the property unsecured - back door was unlocked - while empty and the fountain was stolen out of the backyard. Bushes and plants were also mysteriously gone. That was bad, but lucky it wasn t worse with the house being left unlocked. All in all, TFG caused me to lose approximately $20k between damages and lost rental income. Stay away from this shady unethical business. Dan was horrible to deal with and took zero accountability. UPDATE: Dan's response is false and contrary to the facts. I would never make false allegations about someone's business. See photos of SOME of the damage done to my home while he was "managing" the property. This is a $750k home in El Dorado Hills, and not some slum property. Yes, as he mentioned in his response, we painted a couple of places prior to listing property due to my son's room being blue and wanting to change it to neutral color for renting. This is usual, so what is the point here? They weren't painted because it was in poor condition, as he implies. And Dan - interesting (and quite offensive) you offer to share documents on my property with the public despite the fact you have failed to provide me, the OWNER, with the pre-rental and post-rental photos and inspection reports as I requested repeatedly. I love this home where I raised my family and every single item was repaired as soon as it was noted. If there is any doubt about how my property was mis-managed, I posted pictures of the broken window frame, broken kitchen cabinets, dirty cutting board, the broken cabinets and scratched sink - all of which were damaged while he managed the property and for which he did not charge the tenants or have repaired. Pictures are worth 1,000 words.
Comments: