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Yair Cohenca

4 years ago

After 5 hours and 20 minutes being on hold, I was ...

After 5 hours and 20 minutes being on hold, I was hung up on. In addition to these absolutely ludicrous wait times, I have spoken to three different reps in the past, ALL of which gave conflicting information as to what my process should be (live in DC, work in VA). I have no idea where my claim is because of this, and without being able to contact anyone I doubt my claim is going anywhere.

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