Eyal Katz

Review of W.F. Hann & Sons

Don't be fooled by the good reviews.

Don't be fooled by the good reviews.
They will charge you 99 dollars just to show up.
You will get an insane hi bid.
And to top it off they will tell you on top of that bid it will cost $215 an hour's extra. And it usually will because their bid is based on one hour even if the job will take more then that in most cases.
If you tell them no after 5 minutes in your property they don't care they will just hand you a 99 dollar invoice even if they just looked at you.
Wow
Invoice paid in full ($99).
To this company response where to begin.
Unit was opened before the technician arrived .
No work was done or any tool used.
The technician saw the hole and offered to replace the whole coil assembly.
I refused this because this is a brand new unit And will cost more then $2000.
I asked just to repair the screw hole and charge the unit.
The technician became hostile and told me that it will cost $1140+tax and + $215 hourly rate on top of the $1140 to fix the problem.
I asked how long it will take to fix the problem he replied 2-3 hours.
So to fix the hole and charge the system if it takes 3 hours I will pay $1140(fixed fee)+215*2(hourly fee)+tax total of $1695.5
I said that I can pay $1140 but would not pay an hourly rate on top of that .
I asked to talk to his supervisor he refused and asked for $99 dollars.

I said I will call the company myself and pay them directly .
He was outside my house for 7 minutes.
He started to swear and left.

I called the company center told them what happened and they started to give me the runaround.

I paid my $99 dollar invoice.

I called another company repair cost was $350 to braze the tiny hole and charge the system with warranty for a year.

This company is motivated by greed and praying on unsuspected home owners.

Avoid at all cost