My boyfriend and I , we visited the spa few times ...

My boyfriend and I , we visited the spa few times in the past and I have to say it was great in the past but out last visit was horrible. We booked the couple massage and were hoping for a nice relaxation time together. Unfortunately , the massage was horrible... my boyfriends deep tissue massage was not what he was expecting, my massage was... let's say this: the worst massage I ever had in my life... I felt like my masseuse was rushing , skipping my arms and cutting on the massage time. Because it was my boyfriends bday weekend , I didn't want to make a fuss about it but I contacted the spa after our trip ...and nobody wanted to help..we won't be back for sure . I'm very disappointed