So, i scheduled my 2007 LS460 that i have recently...

So, i scheduled my 2007 LS460 that i have recently purchased for a diagnosis - seems I've already been experiencing what i know to be a brake actuator assembly malfunction (very common in especially the 07 LS', and a problem that is not only VERY unsafe, but one that Lexus is seeming more than perfectly willing to let everyone just crash and die over WITHOUT any recall actions... SHAME on you, Lexus... SHAME!) as well as the other fun and EXTREMELY common design flaw of the malfunctioning Mark Levinson "premium" sound system amplifier... I pretty well concluded each issue via message board research, particularly at Club Lexus, and was already in conversation with Lexus Customer Satisfaction/corporate (something my trusty service advisor actually had the nerve to scoff at, which was a real treat...), hoping beyond hope that Lexus would actually step in and do the right thing by their loyal customers and hopefully at least assist in getting a replacement amplifier, if not actually give out a good-will replacement, seeing as how the only thing you can call running between 15 and 19 speakers off of one solitary amplifier a complete and total flaw in design, if not craftsmanship, but whatever...
So i initially schedule this visit online using their online scheduler. I input each and every detail of why i was creating this appointment. Then, i received a call the next day from Lexus of Maplewood, during which i was re-asked each and every detail as to why i was scheduling the service appointment... Ok.
Then, when i actually showed up to this appointment, i pulled the Lexus into the service bay area, was led inside by a rather disinterested service employee and, yes again, was asked all the details of the reason for my appointment... which were poorly translated into the work order I might add, but whatever.
"We're going to need to charge you for 2 diagnoses," he explained, but for what reason alludes me completely, but since I'm completely made out of money AND have a money tree growing in the backyard, it's nothing to me......
I asked how long approximately the appointment would take and was informed 1.5 hours to 2 hours. Ok.
Anyways, long story short, after about 2+ hours, the appointment was done and both of my fears were confirmed, i need to have both the brake actuator assembly AND the incredible, high-quality, "premium" Mark Levinson amplifier replaced, and not only that, but also a fuel pump gasket AND the rear struts, strut insulators, and associated parts and pieces therein!!! All at the low, low price of some $7000+!! And all just 2 months after i made the brilliant decision to purchase this vehicle!!! Love that!
Anyways, the big reason why I'm leaving a not-so-terrific review of this dealership is the following:
At NO time after receiving the diagnoses of my many issues at hand did the service advisor even fathom the thought to ask or even assume the sale in any way, shape, or form... What if i actually wanted to peel $7500 or whatever from my huge knot?!? Remember, i AM made out of money, well, gold nuggets, liquid diamonds and cash skin anyway...
Regardless, my visit to Lexus of Maplewood honestly has me seeking out any other Lexus dealership to visit from now on, such as Lexus of Wayzata. And hopefully their service advisors won't scoff at me, and might actually be interested in performing the services that i require - or will at least act interested in seeing if i would like to have the services, repairs, and/or part replacements taken care of, rather than just hurrying me out the door, so they can get back to reruns of Bonanza or whatever they do when they finally manage to just do the bare minimum amount of actual work around there.....