MrBigbuilding

Review of Fred Martin Ford-Mercedes

I was staying in Youngstown on work for 3 months a...

I was staying in Youngstown on work for 3 months and went to have my oil changed, tires rotated, cooling and brake system flushed. After getting my vehicle serviced I stopped to get gas and discovered the oil had not been changed nor the tires rotated although I had been charged for it and the paperwork showed they inspected the thickness of the brake pads and changed the sticker on the windshield. I went back and was given a free oil change the next time I brought my vehicle in and that's the only reason I went back. Upon going back the next time for an oil change the oil would not even touch the bottom of the hashmark on the dipstick. I asked to speak with the owner or for info on how to get in touch with him but instead they took me to the service manager. Upon telling the service manager all that has happened in my 2 visits all he said was "I'll talk to the guys in the service dept". I definitely would not recommend this place! Both of these things should never had happened but due to the way the paperwork was written up I have to think DISHONESTY!