This hosptial is just outrageous! Ive been going h...

This hosptial is just outrageous! Ive been going here for years, my grandmother was here before she died, I had my son here about a year ago. Back then I would say that this is a good hospital, but now my whole outlook to this hospital is bad. If I could give it 0 stars I would. My last visit is the reason I would do so. My grandfather had a seizure he is 78 years old & was admitted here, after I received the call I practically ran over here with my son, I got there maybe an hour after he got there. Not only was he under a false name & it took me about 30 mins to find him, he was under that false name the whole time he was there! He was there for 4 days! I told them he's real name & all of hes info the day he was admitted & they still never changed it! There was family/friends trying to see if he was okay & they couldnt find him because he was under a false name! God forbid he could have died & nobody would have known! He had hes ID on him, they could have just taken a minute to look but they didnt. Not only did they do that but the day he was gonna be discharged they didnt want to get him any clothes!! They had to rip hes clothes when he got here, which in my opinion was pointless, he didnt have trauma, just a seizure. They offered to give him PAPER SCURBS! Are you kidding me? Its freezing outside the poor man doesnt have clothes because THEY DECIDED TO RIP IT OFF! They made me talk to a bunch of people, all for some clothes! They came offering short pants & a hoodie, it was 30 degrees outside! I was arguing with the staff & even a supervisor to get my grandfather clothes, they were like "he could be discharged tomorrow when you bring him clothes" We are currently homeless, Im in a shelter with my son & husband, my grandfather didnt want to go through the system so he decided he can stay with people, I couldnt just go get hes clothes cause he hardly has any! Im placed in brooklyn & have a curfew at my shelter, what was I suppose to do? I couldnt afford him staying another night in the hospital, especially if they reason hes staying an extra night is cause "nobody could find clothes" I love my grandfather very much, he raised me & Ill give the world for him, after 4 hours of arguing, the supervisor was calling security on me but for what? Im here for hours just trying to make sure my grandfather leaves safely! Do you wanna know who ended up helping us? The security guards!!! It took them 20 mins to get sweat pants a heavy jacket AND two thermal sweaters!! So you wanna tell me that the hospital staff couldnt do that? My grandfather was on the 8th floor, the supervisor was very rude & no one was doing anything. I will never go to this hosptial again, what happened on this day was just unacceptable, if they treated my grandfather like this, then im pretty sure we aren't the only ones that got mistreated at this hospital. EVERYBODY PLEASE whoever has an elderly family member or friend, remember alot of people mistreat the elderly, at the end of the day if it wasnt for them where would we be? Why would we make their world harder just cause we dont wanna deal with them? This was their world first! Sorry for the long review, its just I never experienced this anywhere else & I know they mistreat their patients. The staff there make over 20 an hour, it seems like what they make has made them lose their humanity, the people who treat hospitals like a business are really messed up in the head, at the end of the day lives are more important then business!!!