I communicated with your customer care before I co...

I communicated with your customer care before I come to your branch and they told me only three documents for opening a new savings account. And I reached to your Branch during my duty time and overcoming a huge traffic jam, the officer in emirates islamic bank saying that extra two docs required for savings account. At that time again I called customer care and they give me the same reply. And I told about this to that Officer again and his reply was like this "I don't care about the customer care I want these docs for opening a new account to you"(customer handling!). I think they treated to me like this because of my wealth status.