We rented a vehicle for a golf trip and the entire...

We rented a vehicle for a golf trip and the entire way to the car we were pushed to upgrade. Upon receiving the car it smelled horrifically like cinnamon mixed with cigarette smoke. When we turned the AC on it smelled far worse to the point we couldn't use it and my hair smelled of smoke. I think it's unacceptable to reuse a car that smells this horrible when we paid $500-ish for it.

Upon returning the car, the service was great and the gentleman stated he couldn't believe it either and offered $50 back.