Randall Amerson

Review of Vie Management,

Just attempted to move my son into the Vie @ Ralei...

Just attempted to move my son into the Vie @ Raleigh & the apartment reeked of cigarette smoke and mold. It was filthy from top to bottom, & there was black mold in the vents and ducts. My wife and one of my son's roommate's mother, who had driven down from Boston, MA today, went to speak to the head manager, Chris Crippen, for the 3rd time today to tell him our two asthmatic boys could not possibly stay in that room and asked to have them moved to a clean, smoke & mold-free room. We were told there were no more rooms available, even though their giant message board in the lobby showed more 3 & 4 bedroom apartments still available. When he refused to help, we demanded we be let out of our leases, and he told us we would have to write to corporate, which would be him. He said their lawyer would be the one to decide whether or not to let us out of the leases, but then said he was actually the one we would have to write to, and he is not a lawyer. He refused to give us his lawyer's name and contact information. He said they would not test the room for black mold and insinuated that we were being unreasonable and couldn't be made happy. There were so many upset parents that many were emailing and writing to the local TV station, WRAL, asking for a reporter to be sent out to the apartment complex. The police even showed up at one point. There was garbage piled in some rooms, broken doors, windows, fixtures, dryers, and nothing had been cleaned at all. There were piles of dead roaches in apartments. The pool has not been available to be used for the past TWO summers because they cannot get it inspected because they don't have proper fencing around it. When we asked him about it, Chris said he spent $100,000 in renovating the pool, but can't afford decent fencing, so there basically is a lovely "pond" there with multiple lounge chairs, but no swimming. All of the money was put into the mod lobby area, and the apartments are garbage. The maintenance man, Eric, was the only decent one working there. He apologized profusely for the state of the room, AC wasn't working either. Absolutely unacceptable and will be speaking with lawyers tomorrow about getting out of this bogus lease. What a SCAM!!! All four of the boys had to find other places to stay for the night tonight, and school starts tomorrow! Most unethical management ever!