We reported broken main door to our building, me a...

We reported broken main door to our building, me and my neighbour as well, we asked our landlords to report it as well as apparently that's the only way if we would like someone to repair it. It's already more than one month when I can hear delivery guys trying to get in, even that intercom lock doesn't work. Sybill Phoenix Close if you would like to check your records. I do not recommend.