Brian McCann

Review of Capitol FIAT

I have bought and sold several cars and dealt with...

I have bought and sold several cars and dealt with many car dealers. Few stand out where I will return business with them. Only one has stood out and made it to the top of "always-go-to" and "always-refer" list. Having purchased and serviced Chryslers and Jeeps with Normandin over the years, I have never encountered a negative experience. I don't want to put out the details, but recently, they demonstrated and confirmed their commitment to satisfying the customer by achieving what I was convinced was impossible. While I could not be more impressed with their response and success of our unique situation, it sincerely does not surprise me given our prior experiences with Normandin.

When you walk into Normandin - which is a large dealership - you immediately get the strong sense of their history, longevity and customer commitment. Clearly, they have survived with the right principles, commitments and foresight.