Staff sucks, not concerned with a theft at all! We...

Staff sucks, not concerned with a theft at all! We were packing up and getting ready to leave and my daughters bad was sitting on the floor next to the couch they were sitting. Someone stole her bag and the staff literally just shrugged their shoulders like oh well didn't know what I wanted them to do about it! She has over $300 worth of things in the bag and a video camera pointed directly at the couch where it was taken. The staff refused to check the video until we threw a huge fit. They took 3 hours while we waited to review it, they just came back saying they couldn't find the time frame on the video , sorry. Their lack of concern is disgusting!