Jordan Ortiz Review of Pheasant Run Resort & Spa
Stayed this past weekend here and got a room in th...
Stayed this past weekend here and got a room in the Tower because it said it had recently been renovated. I am not sure what that means as it was definitely not up to par with a recent renovation. The common areas seemed ok but the rooms themselves were very disappointing. I was told the room came with a sofa which is nice if you have someone visiting so you aren't just sitting on the beds the whole time, when we arrived to the room there were the beds and a tiny chair. The mini fridge was super small it looked as if it was really only meant to hold some drinks. The carpet had a few sticky spots on it that you can obviously see as well. I know resort beds aren't meant to be perfect but these mattresses definitely need to be replaced. The bathroom was disgusting! the grout has definitely never been cleaned, there was dirt/gunk build up in the corner of the floors. The tub had rust in it, the faucet also looked as if it was falling off. We also needed some ice and was disappointed when we dispensed it there was tan/brownish looking flakes on it. We also went to the comedy show that night. The show itself was great however it was very hard to get past all the blue tape on the booths and the rust on the chairs. The booths were also very uncomfortable you just sink right in to the seat, they seem very old. Overall the service was good, everyone was friendly. Very disappointed as there is so much to do onsite and would be a great place for a weekend getaway with the girls, family or spouse but the cleanliness just wasn't there. I will not be returning nor recommend to anyone unless the rooms undergo a little renovation and the comedy club gets some new seating.
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