Worst service ever!!!

Worst service ever!!!
My husband was charged a yearly membership after he cancelled it on his Apple subscriptions. They replied really fast to our email but after confirming that we wanted to cancel the membership and wanted indeed to have the refund of the recent charge, we never got any reply (3 chase emails and no answer).
The contact number is invalid and when clicking on the send button of the contact form on their website, nothing happens (we tried contacting them this way as well as over the email we were not receiving any answers anymore).
Absolute scammers!