J R

Review of Weston Produce

I was not too thrilled with today's shopping exper...

I was not too thrilled with today's shopping experience. Longo's prides itself on being a high-end supermarket offering great customer service, however the service was pretty poor today. I needed to buy grapes, which were in open bags and sold by weight . The bags were full and had a lot more than I needed, but I didn't want to touch the grapes myself so I asked a produce clerk if he could give me only half a bag and I was told "we don't do that" and he casually walked away. Surely this simple request could have been easily accommodated and could have shown at least some interest in assisting me. Perhaps some of your staff could use some retraining in customer service as this produce clerk today obviously could not be bothered to assist me.