Michael Fontaine

Review of The Lincoln Motor Company

I pretty much new what I wanted when I walked into...

I pretty much new what I wanted when I walked into the showroom door on the first day. I glanced around the showroom looking for a 2018 Navigator to get a feel for the vehicle and nothing. That day they had nothing in the showroom and two sold Navigators on the lot. Immediately, there was a bright young salesman wanting to help me with anything I wanted to see. He introduced himself...Samer Awazem. I have never received a warm and welcome treatment at a dealership as I did that day. Even when I explained that I am a retired Ford employee. That usually deflates the want for a salesman to spend a great deal of time with you, but not Samer. He helped me for a few days as I was finalizing exactly what I wanted in my mind. One day I just stopped by the dealership and Samer was out with a customer but Racha Hodroj was more than happy to stop what she was doing and she helped me with a question I had until Samer came back. Once I completed the order for the vehicle, off we went to the Finance Manager, Ron Moore. I thought, "here comes the high pressure". Not at all. Again, another individual that is looking out for your best interest. Did he show various plans...Yes. Did he explain them in great detail....Yes. Was I pressured into buying any of them...NOPE. I did get the 8 year Vehicle warranty and the 7 year Tire warranty but I knew I should have those going into his office. These are the nicest group of helpful individuals that I have ever dealt with in my many years of vehicle purchases.
Thy them. You will not be disappointed, GUARANTEED !!! They do have the 2018 Navigators on the showroom floor now. Go check them and Samer out.