Grandmother stayed here 4 years ago and it was exc...

Grandmother stayed here 4 years ago and it was excellent, don t know what happened but it s like a different place now. Horrible, horrible, horrible. Most of the staff are incredibly rude and treat you as if you are just an annoyance. (You chose this profession) Apparently they don t eat breakfast either. Toast without butter? Oatmeal with no milk or sweetener? Nothing to drink? Wow. The lady in the next room sounded like she was choking to death and no one came to check on her. The place is so dirty it s sickening. I feel sorry for the people who have to be here and the select few good staff. As for the rest of them, they should be ashamed and embarrassed.