Had an Appt, nothing was said to me until I got u...

Had an Appt, nothing was said to me until I got up and questioned about my appt time which was at 11 and it was 11:15 . Finding out that the Counselor was sitting around when she should have been talking with me . I was pleasant and even early for my appt so, I did nothing to deserve the service and way I was treated.. so ,if you plan on going there, expect to go in later than your appt time.