Hands down the worst mortgage company I have ever ...

Hands down the worst mortgage company I have ever dealt with. They lose our checks all the time stating that it is the united states postal that is at fault. I make a payment over the phone and the very next day the check that they stated they didn't have in their possession hits my bank!!! Are you kidding me. The customer rep blamed their automated system. Your automated system is not the one who assured me my check was not in your possession!!