When I picked up my dog today for grooming (She wa...

When I picked up my dog today for grooming (She was there many times before) I noticed her nails were not cut and she smelled as if no bath was given. The groomer had left (and there was no manager even though it was 3 pm on a Saturday) so there was no one there but the receptionist.
When I asked what was going on, the receptionist said she had no idea. She said she wasn't told "we didn't have the time to do the work" or anything. Since no one mentioned to her the work wasn't done for whatever reason, after 4 hours, I guess this place was just looking to slide one by. Shady to say the least, and did they think customers wouldn't notice??? Buyer Beware!