Jesse Moore Perrin

Review of Away

There is no question, this is the best luggage my ...

There is no question, this is the best luggage my husband and I have ever owned. It's durable, stylish and very compact... yet fits more items than you can imagine. I now feel good walking through an airport looking good with luggage.

However, this is not why I am reviewing them. I wanted to leave this review because of their customer service. Bar none, my experience with them has been top notch. We recently had a minor issue with one of the pieces and I emailed them about it being fixed, in less than a four day email conversation, they sent me an entirely new piece of luggage and rectified the issue quicker than imaginable. And they did so with a very polite and professional demeanor. I am a lifetime customer now. Thanks Away!