Nicolle Druzhenko

Review of Horizon Insurance LP

I work for a medical supply provider so i'm on the...

I work for a medical supply provider so i'm on the phone with insurance companies for more than half of my day everyday but i have NEVER spoken to such incompetent, slow and rude people in my life. Called to find out their fax number and the documents necessary to file for a preapproval, was transferred 6 times and had to tell each person a bunch of info that had nothing to do with my question. Spent an hour on the phone and still didn't receive the info i called for. The highlight of my phone call was saying "Hello" into the phone 5 times in an attempt to get a response from the representative but he was too busy talking to a few of his coworkers about going out this weekend. I don't understand how so many morons managed to find a job in the same company.