Most unprofessional customer service experience I ...

Most unprofessional customer service experience I have ever had in my life!!! I even requested to talk to a Supervisor by the name of James and he was even worse!!! Talk about a condescending prick!!! They gave me the run around and have also given inaccurate information. If I ever go to a doctor and they use Arup Laboratories I will not see them! Thanks guys for the horrible experience!