Room was clean and check in staff friendly. Room 9...

Room was clean and check in staff friendly. Room 903 is not a great position as it is close to all the hallway traffic but the view of Times Square is pretty good. We had people in the room next to us partying with music at 3am. There was an interconnecting room door and the sound travelled straight under it. We had to call security who took about 30 min to shut it down. (I understand not fault of management re people being overly noisy). No follow up from the front desk in the morning. Breakfast was ok. We organized a late check out and when we got lost and were going to be 15 min late to get back to our room to vacate the front desk lady was pretty unforgiving and said she would charge us $50 for the extra time (1 hour billing). Have stayed a few times and had good experiences but this one was pretty crappy attention to customers needs etc so will maybe look elsewhere next time.