Grant Morrow

Review of Lake Rabun Hotel

I am a single Father of two , right here at Chris...

I am a single Father of two , right here at Christmas time this hotels general manager cold heratedly
Made this decision that will effect my childrens christmas. I was astonished by this behavior , please read.

I made reservations at this hotel, putting down a deposit at the time . I could not make it as money was to tight , I spoke with someone at the hotel letting them know I could not come.
The following day this hotel " without my permission or knowing " withdrew almost 200.00 from my checking account.
Surly this was a mistake ??
I called immediately to reconsile this matter as it would devistate me financially.
The hotels stance on this is
" if you cannot make it you still have to pay FULL price for the room "
I was flabbergasted completely , as an industry standard if you cannot make a reservation and speek to the hotel letting them know , the hotel is entitled to keep the deposit , NOT take the remaning room price + tax and cleaning fee for a room i didnt even stay in.

This seemed to be a nice place and at face valie the staff seemed to be genuine , but please do not be fooled .