Schenley Green Review of Public Works Commission
1st month of service and charged $151.00 for first...
1st month of service and charged $151.00 for first month and $50- some for 2nd month. When asking why/how the first month was so high, the person on phone could not answer. After pressing she asked "have you had excessive use?" I said "ma'am it was first month - how would I know what excessive is by the looks of this month it's not matching and we were out of town for 12 days as well? "
took her 5 minutes to come back on and say "yes that was the first month" I said "I know we already said that... now can you tell me why the bill was $151.00? She clicked around for 3 minutes and then placed me on hold. I'm still on hold now. It's been 8 minutes on hold. Came back and said she doesn't know the answer for why. And they can send someone to read a meter but that won't tell me anything really. This happened at our last address with PWC. $756 bill. They said their must have been a leak. Leak never found. Something illegal happening with this company. Monopolys should be illegal
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