American Honda agreed to fix issues with my paint ...

American Honda agreed to fix issues with my paint per recall, however when issues arose they have been completely unhelpful. They went as far to say that criteria for them to honor a legitimate claim with genuine Honda parts was 1) that I must own more than one Honda???
2) that I must maintain a service relationship with a Honda Dealer...is that not illegal or unethical? Why would anyone maintain a relationship with any dealer if they have not been treated well

Be aware!!!!