Alex Matier

Review of Allerton Crowne Plaza

Hotel was sub-par. First we got booked in a room t...

Hotel was sub-par. First we got booked in a room that was way smaller than what it appeared online luckily the hotel staff was okay with upgrading us. Then when we got to the new room the AC did not work at all, which wouldn t have been a problem if it wasn t 80-90 degrees our entire stay. Our room was rarely cleaned too becuase staff would come at 9 am and wouldn t clean the room when we were in it but they would always say they would come back later and never did. We had to ask for new towels multiple times. Staff also never took the trash from our room and the garbage can was overflowing. The beds were only made once and I don t think the sheets were ever cleaned. We found 4 cockroaches in our room during our stay too. Overall unsatisfied with the stay only reason not giving 1 star was becuase of the room upgrade. Would not stay here again. Place was run down and not nice at all.