Marci Cisson Review of Quicklane Tire and Auto- Jones...
Was sold a "Premium Warranty" when I bought my car...
Was sold a "Premium Warranty" when I bought my car here. Finance guy says "Anything goes wrong from the front to the back of this car, even cosmetic, it's fixed!". Well what do ya know, took my car in and "Nothing was covered". Car sat for days before being "diagnosed" and a week later they couldn't hear anything that I here when I drive it and everything was denied by the warranty. So I ended up getting taken for $350.00 for an oil change. Would definitely suggest NOT buying any warranty from them, because it's either they have NO idea what they are selling, or they lie about what they are selling and either way is terrible. Dillon was nice but didn't try to offer any solution except I could pay a little more and get everything fixed that I had taken the car in for . Sad because we have always had a good experience here, which is why we went back to Jacky Jones to buy a car almost 20 years after we bought our first car here. So hard lesson learned! And would suggest that you not just trust that you are being told and sold the truth.
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