Very expensive dishwasher bought

Very expensive dishwasher bought
Waited a week for delivery
Paid for disposal of old appliance and this was not done on the day as delivery men said they couldn t put it anywhere?!
Was assured it would be picked up following morning
No one turned up
I emailed to find out when this would be picked up and was told they were not picking it up and would refund?!?!?!
They were not even aware that the service paid for was not carried out until I informed them!!
That was all they could offer

Not good enough
Would not use again