Kayce Louden

Review of VCA Advanced Veterinary Care C...

I took my cat to the VCA Fishers and I don't think...

I took my cat to the VCA Fishers and I don't think my experience could have been any worse. I came home to my cat vomiting and urinating blood. So I rushed him to the VCA Fishers because it was the closest emergency animal hospital to me. I arrived at 9pm and the staff seemed responsive at first and they took my cat back immediately (believing he was blocked). I soon realized that the VCA was majorly understaffed. My girlfriend & I filled out our paperwork and then proceeded to wait 45 minutes for the tech to come in to tell us that our cat was not blocked thus he was not in immediate danger. She also mentioned that there were 3 other animals that checked in at the same time and that our cat was not as important as the other cases. I wasn't in a rush and recognized fully that it was an emergency facility, but my pet was ignored for a solid 4 hours. The vet seemed inexperience and has no confidence in her diagnose and has no reassuring recommendations. They were going to do an in house urinate-analysis so we could have answers but because they were too understaffed they ended up sending it out. We spent over $400 for no answers, antibiotics (that didn't work because the doctor didn't even know what was wrong), pain medication, and a urine-analysis. 2 weeks later our cat did blocked and I truly believe that the VCA Fishers is the reason that our cat's life was at risk and we ended up paying $1100 in surgery costs. I would definitely avoid this center AT ALL COSTS! I highly recommend the VCA Noah hospital!