Horrible experience and service DONT WAIST YOUR MO...

Horrible experience and service DONT WAIST YOUR MONEY, it's a SCAM. Staff Elizabeth Viera, Christian Ruiz and Smitty Smith are the most unprofessional, disrespectful and rude employees Mandara spa has. I visited the spa to get a facial and massage while at the spa I took a quick emergency call, Smitty the staff attendant immidiately demanded I get off my phone, I stated I would hang up immediately , and that I was wrapping the call up. She followed me to my locker and demanded I end the call that moment, I told her it was an emergency and I hung up, apauled by her rudeness I asked to speak with her manager, Elizabeth immediately approached me with the same with a rude demeanor, telling me I should have known, I apologized and stated the phone was put away, she scolded me like a child as she continued to harass me, I asked to speak with her manager she stated the manager was not avaibale she was the boss. Then a young man Christian came into the spa loung where it should be private for women only and stayed he was the manager (he lied, he's wanst the manager he was a concierge staff) Christian stated customers who use their phones need to be escorted out! What kind of spa is this?? They kicked out a customer who is paying money to enjoy the spa and have a fantastic experience, The staff is young and way too agreesive with customers I visited the spa to spend money and get a relaxing experience, my day was ruined by their rude, disrespectful and poor service! I will never go back to that spa.
I called security and also placed a grievance in writing I recorded the rude experience and placed a complaint. Upper management needed to be aware of how badly customer are treated when they are not around. Management needs to hire customer friendly employees and also check their video surveillance To see just how horrible the staff at Mandara Spa is. I will never go back. This makes for the worse experience ever.