So poor. The hopeless sales lady 1, got basic spel...

So poor. The hopeless sales lady 1, got basic spelling all wrong 2, didn't order our modem 3, made technical promises that were not kept.

Obviously aggressive sales techniques to get you in the door but failure to do basic things like order the modem. Still not connected. Hopeless and this sales lady should be seriously reprimanded!

Already 1 week delayed... Now for the second week of delays. How can technicians turn up with the modem not even ordered? Crazy

To give you all an idea of how poor the sales lady was ...she spelt my wife's name with a "9" in it...she literally put her name in the system as having a digit in it. Seriously.