DO NOT VISIT HERE!Unbelievably rude staff and leis...

DO NOT VISIT HERE!Unbelievably rude staff and leisure centre manager called Jamie. The venue is more bothered about making money from wedding ceremonies rather than people who book for the spa here.
Extremely unorganised from the very beginning.
Me and my sister bought a 3 treatment spa day for our mums 60th birthday and travelled 45mins to get there.
Heytrop park spa took our money 5months prior to the spa day itself and initially staff kept getting all of the treatments wrong and mixed up over the phone. The lady said all of your treatments were going to be in the afternoon and there was a confirmation email regarding chosen treatments, NO timings however. On arrival we did not get a friendly or a welcoming greeting at all and a lady with dark hair hair told us that we had all missed one of our treatments being a back massage. She said she rang us in the morning which turned out to be during the time that we were driving to get there.