Kristi Johnson

Review of west valley animal services

This place is awful. No one ever answers the phone...

This place is awful. No one ever answers the phone EVER and that includes what they themselves call EMERGENCY DISPATCH. They care nothing about the animals, just the money they can bring in. I called once for a cat that had been hit right outside their building on 3500 south and after calling a dozen times and hitting the emergency dispatch number, some old lady answered. I said there is a cat right outside your building that someone just hit, she asked for the address, I said, it is RIGHT OUTSIDE YOUR BUILDING! She then told me there was nothing she could do without an address. So I then said, what is your address and she told me, I then that is the address of the dying cat. I drive by there every single day on my way to work and that cat was there for 3 days. Someone new needs to take over and actually run that place.